Shipping and Handling

Shipping Costs:
• $35 for orders under $1,000.
• $50 for orders $1,000 and over.
• Additional shipping charges may apply for orders over $2,500.

Important Notes:
• If an adult signature is required for delivery, additional charges may apply.
• If an incorrect shipping cost is selected during checkout, the order will be canceled. We will contact you to place the order again with the correct shipping fee.

P.O. Box Shipping:
If you need your order shipped to a P.O. Box, please contact us for USPS shipping options.

Address Accuracy:
Please ensure your shipping address is accurate during checkout to guarantee safe and timely delivery.

Return Policy
All sales are final, and we do not offer refunds.

Product Care
Cleaning Instructions:
• For silver (non-oxidized) pieces: Create a paste using baking soda and water, gently rub with a soft toothbrush, rinse thoroughly, and dry well to prevent tarnishing.
• Avoid using baking soda on oxidized or bi-metal pieces to preserve the finish.

Storage:
• Store silver pieces in a sealed plastic bag to maintain their finish and prevent tarnishing.

Materials and Sizes
• Some earring styles are available in different sizes and materials, including silver, bi-metal, and 18k gold.
• Please contact us for availability and customization options.

Repairs and Warranty
• We offer repairs, adjustments, and refinishing services at an additional cost.
• If your jewelry becomes worn or damaged, please contact us to discuss your repair needs.

Custom Orders
• Custom orders are welcome!
• Existing designs can be modified to meet your preferences.
• A 50% deposit is required for custom orders, with the remaining balance due before shipping.
• Please allow 3–4 weeks for the delivery of custom-made items.

Additional Information
Stock and Availability:
• Rings in stock can often be resized for an additional fee based on the complexity of the work.
• If an item is out of stock, we can remake it. Please allow 3–4 weeks for delivery.
• Made-to-order items typically ship within 1–2 weeks.
• Each piece is handcrafted, so slight variations in finish and appearance are to be expected.

Damages and Issues:
• Inspect your order immediately upon arrival.
• If you receive a damaged, defective, or incorrect item, please contact us within 3 days of receipt so we can address the issue promptly.

Contact Us
For questions about sizing, repairs, custom orders, or other inquiries, please reach out to us:
• Email: jsj0306@gmail.com
• Phone: 646-706-1321

We are here to assist you and ensure your jewelry meets your expectations perfectly!